Industry News

What Is File Encryption?
What Does File Encryption Mean?

File encryption is the process of encoding information so that it can only be translated and viewed by approved parties. Its applications are numerous, from the encoding of personal correspondence to the encryption of sensitive documents whose widespread exposure might have legal or criminal repercussions. This...

Business Systems
Business Systems: Why SMEs & Large Corporations Need Them

Cloud-based computing systems have been at the forefront of IT technology for over 10 years and in that time they’ve proven to be a game-changer. There are many reasons for this. For SMEs, cloud-based business systems give them the opportunity to compete with larger corporations...

IT Infrastructure
What Can an IT Infrastructure Review Uncover For Your Business?

Information technology plays an increasingly important role in any modern day business. The systems and processes behind any company, from large multinationals to tiny startups, depend on the quality of the technology that drives them. As the pace with which technology is evolving shows little sign...

Scalable IT
The Importance of Scalable IT Solutions

In May 2014, we published an article about implementing long-term IT solutions for your organisation, you can read it right here. Part of this approach is to ensure that your organisational systems are scalable and flexible. But what do we mean by scalable, and why is it...

System User Training
Training & Maximising System Buy-In From Users

Ensuring Your End-Users Utilise Your Solution Too often over the years, contractors haven’t understood that creating a solution that end users can relate to is absolutely key. End-users are the people that will be using the system every day, for many hours a day, so making sure...

Your Business' Technology
Asking Questions In Business: Do I Have The Right Technology?

The Importance of Good Software & Hardware in Your Business' Operations With technology becoming one of the fastest developing industries in the world, it's unsurprising that at times it can feel as though you and your business may be out of touch with what you really...

Sustainable IT Strategy
Building A Long-Term Sustainable IT Strategy

Planning Your IT Strategy The first thing to understand in considering your IT strategy is that it does not stand alone separate from the overall planning. IT strategy should sit hand-in-hand with organisational strategy, whether it be public or private sector. Planning for future expansion, or...

laptop
The Different Uses of Case Management Software

When it comes to case management software then we typically associate it with solicitors, law firms and legal departments who are looking to manage their, usually large, case load electronically and online. Though perfectly suited to this type of industry it is software whose elements...

customer_service_management
Managing Complaints: How Software Can Help Your Service Team

A complaint is defined as an expression of dissatisfaction made to an organisation. This could be related to an organisations products, services, or even the customer service itself. Customers make complaints when they feel that their expectations have not been met, to help improve the...

workenvironment
The Basics Of Project Management

Defining Your Project A Project can be defined as a piece of work that falls outside of the norm; something that needs to be done but isn’t part of the usual day-to-day business completed. This could mean anything from creating a new website to changing office...