Tricostar was established in 1988 and is now a major developer and supplier of IT solutions for the public and corporate sectors. Privately owned, the organisation was originally established to develop and market Timebase, time recording software initially targeted at Local Authority legal departments.
2017 and 2018 have been big investment years for Tricostar. We have formalised and launched our cybersecurity division which focuses on data discovery and security using DataSense, which uses AI and Machine Learning to help find dark data. We have also been helping organisations keep theirs and their client’s secrets secret with a specialism in the protection of emails and documents, using Microsoft Azure Information Protection which is a part of O365.
We launched a new version of our Court/Document Bundling product, taking advantage of the latest technologies and hosting in Microsoft Azure, which can be used stand-alone or integrated with existing case management and document management systems.
We have also launched another version of Timebase247, which is very low cost, cross-industry Corporate Web-based Time Recording using Microsoft Windows Azure to deliver the application in The Cloud and as Software-as-a-Service (SaaS).
2010 saw the Tricostar Case Management suite grow to accommodate a whole range of different modules. One License and One Fee grants you access to the whole range of customer-focused solutions* that Tricostar offer.
This product set was further enhanced by using Sage CRM to provide Section 106 Management, Case and Contact Management, Time Recording, Court & Document Bundling, Electronic Archiving, Contract Management, Freedom of Information Management, Committee Management and Statutory Complaints Management for handling for the Customer Rights Team which deals with Education and Social Services statutory complaints.
During 2007, utilising the underlying technology of Sage CRM, Tricostar Case Management became the first corporate Shared Services system across 8 authorities in Suffolk. Suffolk Legal went on to win The Cipfa, Shared Services Award 2007 and then The Legal Technology Awards 2008 for the ‘In-House Legal Department Initiative of the Year Award’.
In 2003, Tricostar were appointed as a reseller and development partner for ACCPAC CRM. In 2004, ACCPAC was acquired by Sage, the accounts software giants, and was rebranded Sage CRM. 2004 also saw Tricostar develop a real-time, time recording component for Sage CRM, which was the birth of Tricostar Case Management software – the next generation of Timebase.
1996 saw Tricostar start a relationship with GWI as a reseller of their industry-leading IT Help Desk suite called c.Support (now i.Support).
In 1988, Tricostar was established and developed its first Time Recording product ‘Timebase’, which (as a product) is still in existence today, albeit now utilising the latest advances in technology.
In 1988 Tricostar also became Microsoft accredited and after many successful years with Timebase, the organisation became a Lotus Notes Premium Partner in 1993. Over the following years, Tricostar successfully implemented many Domino systems whilst developing various Lotus Notes applications including CRM and Committee Minutes for the public sector.