The IOPC, saving 1000 hours per month across 50 lawyers - equal to 6 full time equivalents - with Colligo (Case Study)
Colligo’s solution transformed how IOPC manages legal documents. IOPC, the independent body overseeing police conduct in England and Wales, struggled with an unreliable email filing system. Their old plugin was prone to failure, produced disorganised records, and hindered collaboration. Tricostar implemented Colligo - part of TCM - a robust integration that ties Outlook seamlessly to SharePoint Online. This change was vital for a team handling complex cases of misconduct and serious incidents.
Key benefits of Colligo include:
Reliable filing – Lawyers now trust that emails and attachments are saved accurately.
Enhanced organisation – The system allows for file renaming, metadata tagging, and conflict checking. This leads to clearer, more structured records.
Cloud-based access – The solution works anywhere, eliminating the need for on-premises infrastructure and lengthy upgrades.
Bulk filing – This feature saves significant time by enabling lawyers to categorise large volumes of emails in one go.
Improved collaboration – Real-time editing and version control mean teams work on a single document copy, cutting down on duplication.
Seamless integration – Colligo now links directly with IOPC’s case bundling system. For the first time in 15 years, document sharing happens effortlessly between systems.
The impact is measurable. Each lawyer saves about one hour daily on email filing. With 50 lawyers, that totals nearly 1,000 hours a month - equivalent to the work of six full-time employees. The result is more up-to-date case files, better search functionality, and fewer administrative delays.
The solution not only improves efficiency but also ensures that important legal documents are always accessible. Colligo’s integration with Outlook and SharePoint Online brings a fresh approach to legal document management, meeting the high standards required by government and legal sectors.